Contact us

Welcome to Paimon's Boutique!
We are here to assist you with any questions or concerns you may have. Our goal is to provide exceptional customer service and ensure your shopping experience is smooth and enjoyable.

EMAIL: info@paimonsboutique.ca

You can also use the chat box at the bottom right of your screen to see frequently asked questions and answers and to write to Paimon’s Boutique.

Mélodie will respond to your inquiry as soon as possible.

For any issues with your order, it is important to contact us within 24 hours of receiving your package. This allows us to address the problem ASAP and provide a suitable solution.

If you have questions regarding the legality of selling Genshin Impact fan-made merchandise, we adhere to the guidelines set forth by HoYoLAB/Mihoyo. Our boutique operates within the parameters outlined in the Genshin Impact Overseas Fan-Made Merchandising Guide. We do not claim ownership of the characters and ensure our products do not harm Mihoyo's reputation.

If you are wondering why there is limited availability in our shop, it may be due to temporary closures during busy periods or restocking. We announce restock dates and provide information about available sizes and policies on our social media platforms and newsletter. Following us on social media and subscribing to our newsletter will keep you informed about upcoming restocks.

Thank you for choosing Paimon's Boutique. We are committed to providing you with exceptional products and service. If you have any further questions or need assistance, please don't hesitate to contact us. We are here to help!